Customer Feedback

If you have purchased a vehicle from Auto Brokers Ltd, please leave feedback so others can learn from your experience!

Date Name Location Message
4/27/2015 Gregory Huntersville, North Carolina Well after reading some of these customer comments, I thought can this guy be real? I went in today and looked at a Subaru Outlook. Price was great and car looked great. He told me to go look at it in back of shop. And he left me alone to look at in peace. I asked him he would take lower $ amount. He said no, deal was already there. Which he was right on about 2-3000 cheaper than anywhere else. I asked him if I could take it to my mechanic? He said sure and let me drive away without any problem at all for half a day, he totally trusted me. Car was in excellent shape. Asked him again if he would take lower (figured would not hurt to ask) , he said no again as it was a deal already. Gave him cashier's check and he takes care of all state fees and title transfer and license plate mailings to you, awesome. Ended up spending an hour just talking about life in general with him and really enjoyed his company. Felt like I gained a friend. He invited me back to go to lunch with him sometime, which I will definitely do . I asked about any warranty, he said if anything major breaks in next thirty days he will do the right thing and take care of it. He is a little gruff and straight forward. Some people may not like that style, but I personally like it to know where people are coming from and tell it like it is, no sugar coating. True blue gentleman. Thank you Bobbie Pence, my wife tomorrow is going to be surprised and really happy with her new used car replacement. Greg....
1/5/2015 Crystal Mullis Yadkinville, North Carolina Thank you,thank you,thank you!!!! Bobby is a truthful and honest man. He is not your typical car salesman who only tells you what you want to hear or another words blows smoke up your behind!! He was great to work with no matter how many times I had to call him he was always kind and understanding. He even held the car for me until I could get there with my crazy schedule. Thanks to him I was able to get the car I had always wanted at the price I could afford. The car is like brand new with only a very few miles. I absolutely love it!! Thanks again, Mikey,Crystal,and Kaleigh
12/31/2014 Julie Marietta, Georgia We just received our gently used Subaru Outback and are thrilled with it! The entire transaction was seamless! Bobby was a joy to work with and provided me with everything I needed to feel comfortable buying a car - sight unseen! The car is in perfect condition, arrived exactly when he said it would! Nothing but a GREAT experience! Thank you Bobby!
11/4/2014 Robert Winston Salem, North Carolina Bobby is a man of true character and integrity that stands behind his products and service. The entire car buying experience was seamless. Exclusive service, extraordinary value.
10/21/2014 Jonathan Charlotte, North Carolina Bobby Pence is like the grand father that you could not wait to go visit. He tells you like it is, always have a wonderful story and really has a genuine interest in you. I have been on the lookout for a like new Honda Accord and Bobby had the perfect car for me. He was more than willing to give me the history of the car and encouraged me to do my own research to see if this truly was the car for me. Bobby started our conversation by saying "Whether you buy it or not, we are still friends" and I truly feel he meant the words that he said. Bobby let me borrow the car for a half a day while I went through and go various inspections and just as he said, the inspections came back showing the car was in pristine condition. By the end of the second day, I had to put Bobby to work on documentation for the car because I brought him a check to purchase it. Thank you Bobby Pence for your help. I hope we do continue to be friends and you have earned my business in the future.
7/27/2014 Marlies Peters Albany, New York ABSOLUTELY COULD NOT BE HAPPIER!!! My husband and I purchased an exceptional truck from Bobby just two weeks ago. Bobby is amazing to work with. He is where he says he will be when he says he will be there. He listens to your needs and does exactly what he says he will do when he says he will do it. He absolutely goes the extra mile when working with a customer. I live 900 miles away. I called Bobby at least three times regarding this vehicle and my husband called him at least twice before we purchased it. It was always the same - Bobby was available to answer the phone (even after the sale was complete), answer all our questions and HE IS A STRAIGHT SHOOTER. No BS. Bobby is A MAN OF HIS WORD which is exceptionally hard to find in the world today let alone the car business. Let me add that he is not at all pushy. If you want to purchase a car from Bobby he will do everything he can to help you do it. If you don't, he is fine with that. No pushy sales reps, no harrassing phone calls or emails. Once Bobby patiently finished answering all our questions and describing the vehicle and the process and we made the deal, he had the car shipped to us. Purchasing a car sight unseen and having it shipped hundreds or thousands of miles can be very stressful. Not when you deal with Bobby. You know the first time you speak to him, YOU CAN TRUST BOBBY. The transaction went very smoothly, the vehicle was delivered in good shape and in a timely manner. Now let's talk about the vehicle. AMAZING BEAUTY. Everything Bobby said it would be and MORE. Mechanically beautiful, cosmetically beautiful. I have never been happier with a vehicle or a vehicle purchase transaction and on top of it all, we now have a new friend and will return to Bobby to purchase vehicles for us and for family members each time the need arises.
7/11/2014 Jennifer Moon Seymour, Tennessee Just wanted to say again Bobby is the greatest used car dealer!!! We recently purchased our 2nd car(2006 Saturn Ion) with Bobby and we couldnt be happier...He is honest, friendly & true to his word. I purchased a car years ago and I knew if I needed another car, I would go to Bobby. My youngest daughter needed a good, dependable car for collage and Bobby found me one....I took his word on the car and drove from Seymour,Tn to buy it because I knew I could depend on him,,,, Just wanted to say Thank You and we will be back when it comes time for another car purchase..Take it from me( a single mom with 3 daughters) Bobby is the only person I trust to buy a used car from!
7/8/2014 Buoth Peung Pearland, Texas I recently purchased a used 1993 Honda Prelude Vtec from Bobby. Let me tell you, this guy is a man of his words! He got the vehicle shipped out to me in a week from North Carolina to Texas. When I received the vehicle the shape that it was in was amazing. There were some mechanical issues with the car that needed to be done and he was able to help me out with the repairs by sending me a check through the mail. Once again this would be a great place to purchase any vehicle from.
7/8/2014 Porsha Charlotte, North Carolina I was in desperate need of a car and was not at all experienced in purchasing cars. Working with Mr. Pence was great because he was honest and did not try to scam me in any way. I took the Lexus I was thinking of buying to be checked out at Firestone before I bought it and they told me the car was in excellent condition (and that's saying alot coming from Firestone). He also stands behind his cars if anything goes wrong with them in a reasonable amount of time. My air stopped working a few months after purchasing my car from him and he had the mechanic bill him instead of me paying for the repair which would have been very high. He is a dream to work with and a really nice guy. I am telling all of my friends how good he has been and now they know that if anything goes wrong with their cars they will go straight to Mr. Pence's site.
5/23/2014 Brian Bailey Weddington, North Carolina My wife and I found a very nice low mileage car at Auto Brokers. Bobby made it a very easy process to purchase the car with no issues. I would highly recommend Auto Brokers to anyone in need of a good used car.
5/4/2014 Wade and Cindy Gastonia, North Carolina We are glad we learned of Auto Brokers Inc. We found a car that we had been looking for at a fantastic price. We will recommend Bobby to anyone who needs a good used car!
4/9/2014 robby roaring river nc, North Carolina called auto brokers ltd inquiring about a vehicle got a honest answer to all questions and bought the vehicle later that day. Its a very painless process to purchase from them and it isn't the big car lot game that you get when you normally go to try and by a car, just a honest man selling a car not out to get rich off one deal. We will be checking back when we are in the market again.
4/2/2014 Regg Keyawa Orland, California April 2, 2014 Auto Brokers, Ltd. 41 D Odell School Road Concord, NC 28027 Attn: Tky, Bobby Pence Just a short note to say thank you a bunch. The 2005 Lincoln Town Car showed up Monday March 31, 2014 at my carriers yard (AT Auto Repair & Transport) and it was love at first trip. Let me explain. I live in Orland, CA about 100 miles North of Sacramento, CA and drove that baby home in about one and a half hours in a blinding rain storm. I have always been a fan of Town Cars but have never had the feel of heft, protection, stability, comfort and smooth as I had in the Linc. It was every bit as nice as you promised and much more. I must mention Alex, the transport owner driver, was just great and can’t thank you enough for working with Jennifer Supczak of JS Transport Services. You said it would be Monday or Tuesday and Alex had us in Sacramento for the pick up Monday at noon. I was looking at a lot of Lincs, Bobby, along with yours and I’m sorry I waited as long as I did to make the choice. You have been great. I know you have not received the nuts I promised yet, as I left them with my grand daughter to be mailed and just found out today they have not been. Thus making me eat my words that the nuts were in the mail. Be patient Bob the nuts are in the mail. If you ever need a recommendation or encouraging word Bob you have my name, phone, and email address. Refer me any time you want. You’re a good man Bobby Pence and if you ever decide to vacation out to the beautiful earthquake infested, dust belt, drought driven state of CA and don’t stop by the nut farm for a highball or cup of coffee. I’ll be upset. Your new found bud Regg
2/25/2014 Amanda Mooresville, North Carolina My husband and I needed to buy a bigger vehicle due to the birth of our son. I searched online for an SUV and either found older ones with several miles on them or newer ones that were out of our price range. I was about to settle on the fact that I was going to have to buy a van because they were cheaper than SUV's. I found a 1999 Jeep Grand Cherokee with less than 50,000 within our price range on the ABLTD website. My husband and I thought it was too good to be true! We went to look at the vehicle and could not have been more pleased! The Jeep was in great condition and Bobby was wonderful! The day after I bought the vehicle I noticed the heater was not working very well. Bobby fixed it and even lent me one of his cars to drive while he did so. It did not even take an hour to fix so I got the Jeep back the very same day. I can not say enough for Bobby's professionalism and caring nature. It is so refreshing to see good business people in this world! Thank you Bobby we LOVE our new SUV!!
2/23/2014 Eva Charlotte, North Carolina My daughter's car died and had to be replaced. She had very limited funds as she is currently a law student. After searching for almost a month, we were fortunate to find Bobby and ABLTD. He was extremely honest, his cars were in great condition, and he did everything he said he would do. He took care of all the paperwork and my daughter is enjoying the Lexus she purchased from him. He turned an incredibly frustrating process into an enjoyable one. We would definitely do business with Bobby again, and recommend him to anyone in need of a dependable, reliable car.
10/2/2013 Steve King, North Carolina I bought a 2002 Saturn L200 with only 4000 miles. At first I was a little skeptical about a 2002 with only 4000 miles and was wondering if it was worth the hour and a half drive. After meeting Bobby and seeing the car my worries disappeared. The car still smells new. Would definitely recommend Auto Brokers Ltd. Steve
8/22/2013 Jeff Lovitt Morganton, North Carolina My funds are limited, so I wanted to get the most bang for my buck. When I saw the ad about a 2001 Honda Civic LX with only 73,000 miles, I got excited. I enjoyed dealing with Bobby--he's straight forward and honest. When (unfortunately) the car's alternator turned out to be bad and fried my battery with too many volts, I called Bobby up and e-mailed him the receipts, he got a check out THAT VERY DAY to reimburse me. Now the car is running fine, and though 12 years old, looks virtually new. I love it! I plan on doing business with him in the future when I need a car again!
7/26/2013 David Washingtqon jr. Bonneau, South Carolina I recently purchased a 2011 Toyota Tacoma with ~ 21000 miles and could not have be more satisfied. The price was much cheaper than the other places I had checked. Bobby is a great and down to earth genuine person who does the right things by his costumers. I will recommended him to anybody. Look to do more business with him in the future.
6/24/2013 Dan Ruble Rockwell, North Carolina When Bobby's home page reads he has built his business on honesty,integrity and hard work, that is not just talk. We recently purchased a Gran Marquis from him and the transaction could not have been any easier. He took care of all the paperwork and made this purchase a breeze. When he tells you he will take care of you, he does just that. I have already recommended him to my friends and would encourage anyone to check Auto Broker Ltd. out. The selection of cars are second to none and his prices are very reasonable. Best car buying experience ever!